We understand that membership cards can sometimes go missing. Before you request a replacement, it’s worth knowing there’s now a simpler and more sustainable way to access your Southern Co-op membership.

The Southern Co-op Membership app gives you all the benefits of your card – without the need for plastic.

Why go digital?

• No more lost cards – your digital membership card is right there on your phone.
• Eco-friendly – reduce plastic use and help us take steps towards creating a more sustainable future.
• Faster access – scan in-store in seconds.
• No waiting around – skip the post and start using your membership right away.

Ready to make the switch? Download the app and enjoy all your membership benefits instantly.

Still need a physical card?

If you’d still prefer a physical membership card, you can request one using the form below. We’ve made it quick and easy – just fill out a few details and we’ll post it to you.

However, if you’re happy to give the app a go, it’s a small change that helps us all move towards a more sustainable future.

Replacement Card Request Form

If you’d still prefer a physical membership card, please email Member Support.