Customer Services

If your issue relates to service or purchases from a Southern Co-op food store, please speak with the store or duty manager.
For other enquiries, please contact our Customer Services Team, by email where possible.

[email protected]
0800 5875 009

Please note our phone line is open between 10am-12pm Monday to Friday, excluding bank holidays.

Member Support

As a member, you can use our ‘update my details’ form to:

  • update your personal details,
  • request a replacement Southern Co-op membership card (white and orange honeycomb design), and
  • update your contact preferences.

You can also use our dedicated form to add missing transactions onto your membership card account.

[email protected]

Welcome Franchise

If you’re interested in becoming a Co-op franchisee, visit our Welcome page.

Cobra Coffee

If you think you have a suitable coffee site, please visit Cobra Coffee

Careers

If you want to work at Southern Co-op, please visit our careers page

Media/Press

Monday – Friday  9am-4pm (excluding bank holidays)
[email protected]

We operate across the south - find your nearest location here

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