- +44 1202 533538+44 1202 533538
- [email protected]
- Sat
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
I used to detest the place. Didn't visit for a couple years. More recently have found myself being a regular customer again. All the staff on the checkouts seem genuinely happy and friendly. All showing top customer service. Sometimes have to wait at the till a little as staff are busy stacking shelves or picking Ubers and things but that's how it is in the modern day. Sad hearing the staff discussing the amount of shoplifting that occurs there but that is a society issue I guess. It's not the cheapest of convenience stores but it is what it is, convenient and sells some things I cannot get elsewhere. Just nice to see a place which doesn't have miserable staff OR at least they hide it well =]
Thank you for your thoughtful review, Thomas! We're thrilled to hear that you've returned as a regular and noticed our team's dedication to customer service. We understand that wait times can happen and appreciate your patience. Your feedback about the shoplifting issue is noted, and it's great to know you find value in our convenience and unique offerings. We're committed to providing a welcoming environment, and your positive remarks about our staff truly make a difference. Looking forward to seeing you again soon!An elderly man was extremely rude to a worker here and she delt with him in the best way possible and immediately after having to put up with something that rude she was extremely nice to me and said have a nice day etc. I dont know her name but she was young with black hair and maybe a piercing im not sure but she deserves a raise!
Thank you for highlighting the remarkable service of our team member! We're thrilled to hear how she handled a difficult situation with grace and continued to provide you with kindness. We appreciate your recognition, and we'll certainly pass along your suggestion regarding her well-deserved praise.- Hi Eyad, Thank you for reviewing our Bournemouth, Castle Lane West store. Southern Co-op
Great corner shop, convenience store for good quality products. Good friendly service, price point a bit higher than large supermarkets but worth it for a quick no hassle shopping experience. 👍💯
Hi Patrick, thank you for taking the time to review our store. We will pass these onto the Store Manager to share with the team. We have shared your feedback with our Products & Services team. We operate over 200 convenience stores across the South and due to the nature of our operations some of our prices will be more than the major retailers; however we do endeavour for our prices to be in line with other convenience store operators. Thanks MichelleFriendly staff.
Thank you for your wonderful feedback, Ben! We're thrilled to hear that you found our staff friendly. At The Co-operative Food Bournemouth, we pride ourselves on delivering excellent customer service. We hope to see you again soon!
- Convenience store
- Amazon Locker
- Car Park
- Cash Machine
- Food Bank
- Just Eat Home Delivery
- National Lottery
- Paypoint
- Soft Plastic Recycling
- Southern Co-op Membership
- Takeaway Hot Drinks
- Uber Eats
