Tag: customer
14th March 2023
Customers and members are the real focus
Marketing can be known to get an undeserved reputation in an organisation, sometimes referred to as fluffy or a discipline…
15th December 2022
Making funeral branches more welcoming
My name is Olivia Clinton, and I am here at Southern Co-op’s head office alongside my peers, Emma and Lexie…
14th November 2022
Eastleigh Customer Experience Awards 2022
The Co‑operative Food store in Leigh Road, Southampton, has earnt a gold award at this year’s Eastleigh Customer Experience Awards…
10th August 2021
Scotmid Co-op and Southern Co-op expand use of digital shelf edge technology
Stores from opposite ends of the UK are to benefit from cutting edge technology with SoluM electronic shelf labels being…
30th September 2020
Lenham colleague’s hard work recognised in national award
A co-operative colleague in Lenham has been named Sales Assistant of the Year 2020 by one of the industry’s leading…
21st July 2020
Mum of six still ‘skips’ to work after 30 years
A Carisbrooke woman, who got a job at her local store to save the family home, has described this latest…